※ Product color: White matte (ivory white) ※ Product Material: 1. Combining solid wood frame with high-density fiberboard 2. Paint: The surface paint uses environmentally friendly PE and PU polyester paint, which meets national environmental standards and is a green and environmentally friendly product! Please feel free to purchase! 3. Hardware: All connecting components are from well-known domestic brands, and the door hinges are imported. Strong rebound force and even rebound force. The slide rail is a three section ball sliding rail, which makes drawer pulling smoother.
◇ Buyer Notice:
1. Dear friends, please take the time to carefully read the previous transaction agreement of our store's "Buyer Must Read" before purchasing the item. From the time of payment for the item, you agree to the relevant content that the buyer must read 2. Furniture is not like other products. Please communicate with us carefully before placing an order to understand the material specifications of the furniture. Only after both parties reach an agreement can you place an order for the item 3. The product images are all taken or scanned of the actual product. Due to external factors such as lighting or display, there may be slight color deviations in the images. The actual product shall prevail We do not accept refund or return requests initiated by customers due to objective reasons such as color and size discrepancies 4. Regarding shipment: The order will officially take effect after payment. If there is stock available after the order takes effect, our company will ship it to the logistics point within 2-5 working days. The arrival time may vary depending on your specific city If there is no stock available, the customer service staff will confirm the delivery time with you and, after obtaining your consent, proceed to the stocking stage for your order We will arrange shipment for you as soon as there is stock available 5. Furniture installation: (requires assembly) After receiving the goods, please carefully read the product manual and installation diagram inside the product packaging before installation. In order to make installation convenient and fast for you, please do not damage the product components due to incorrect installation methods (it is recommended to hire professional installers for installation of large quantities of modular furniture). If you have any problems during the installation process, please feel free to consult us. 6. The product information in the mall has been carefully verified, but it cannot be ruled out that a very small amount of information may not be accurate due to human error. Once this situation is discovered, this website has the right to make a disclaimer to the user.
◇ Postage instructions:
1. The 1 yuan indicated means freight collect. It's not a shipping fee of 1 yuan. Thank you for your understanding 2. Due to the large size of furniture, it cannot be shipped or sent by express delivery. We use professional furniture logistics transportation. Due to the varying distances of travel in different regions, shipping costs and delivery times also differ. The online shipping fee is for reference only. Please contact our customer service for specific shipping fees! 3. The total price of furniture=online price (list price)+shipping cost. (The shipping fee is based on the cost on the logistics receipt and can be paid on delivery or by cash on delivery.) 4. Regardless of the order quantity, the shipping cost will be borne by the buyer (except for free shipping promotional products); Due to regional differences, shipping costs may vary. China is relatively large, and some places cannot be reached by our transportation. Therefore, before the buyer places an order for payment, please contact us first. Only when we confirm where we can reach can the transaction be completed. 5. Logistics companies generally do not deliver goods to your doorstep. Buyers are requested to pick up the goods at the local office of the logistics company
Shopping Notice for Livestream Mall Official Store
Free shipping is available for single small items sold by Livestream Mall Official Store with a single cumulative order of RMB 200 or more (excluding large items, items specified in the description; and remote mountainous areas, Xinjiang, Tibet, Gansu, Hong Kong, Macau, Taiwan).
Goods sold by Livestream Mall Official Store support 7-Day No-Worry Return & Exchange. Exceptions apply to legally regulated excluded items: customized goods, perishables, downloaded or opened digital products, and delivered newspapers & periodicals.
All products for sale in Livestream Mall Official Store are manufactured by cooperative manufacturers, 100% genuine guaranteed. Please shop with confidence, and formal invoices can be issued for all products sold.
About Products
1. All products for sale in Livestream Mall Official Store are 100% genuine guaranteed.
2. Formal invoices can be issued for all products for sale in Livestream Mall Official Store.
3. All products for sale in Livestream Mall Official Store are manufactured by cooperative manufacturers. Product pictures are taken in kind, and no unit or individual may steal them without permission, otherwise legal liability will be pursued!
4. Warm Reminder: All accessories worn by models are for photo matching effects only and not for sale; product transaction orders shall be based on communication with online customer service!
About Color Difference
1. Due to differences in lighting, angles, color deviation of display devices, and understanding of various colors and batches during shooting, there may be slight differences between the actual product and the color displayed on the computer. The actual product shall prevail for specific colors!
About Logistics
1. Products sold by Livestream Mall Official Store are delivered by express delivery (large or special products and products with logistics notes shall be subject to the description). Normally, we will try our best to ship the same day for orders paid before 16:00, and all orders will be shipped within 72 hours (except pre-sales and special circumstances).
2. The specific logistics method and resulting freight for shipments to Hong Kong, Macau and Taiwan shall be subject to the description displayed on the product purchase page or the actual fees required by the logistics company. Please carefully set the receiving address before purchase, which cannot be modified after setting. In accordance with relevant regulations in Taiwan, Taiwanese members must submit the correct contact phone number and ID number in the order recipient information file for customs clearance and contact use by cross-border express logistics providers. For overseas regions, please contact online customer service to confirm before shipment.
3. Buyers can check the logistics status of orders by themselves using the logistics tracking number. Due to the update speed of the third-party logistics system, there may be cases where the goods are in transit but the logistics information is not updated (usually the logistics information will be updated when arriving at the next transfer station or handover point). Please wait patiently, or check through the tracking number of the undertaking logistics company.
Return Service Standards
Livestream Mall Official Store strictly abides by transaction rules and supports the "7-Day No-Worry Return & Exchange" service. Specifically:
1. Livestream Mall Service Commitment: Products sold are eligible for the "7-Day No-Worry Return & Exchange" service, except for commodity categories that do not support this service as stipulated by laws (1. Custom-made products for consumers; 2. Perishable products; 3. Digitized products such as audio-visual products and computer software that have been downloaded online or unsealed by consumers; 4. Delivered newspapers, periodicals and other related category products).
2. Validity period for submitting return/exchange: Submit within 7 days from the date of confirming receipt of the goods (based on the logistics signature time).
Return Fee Explanation:
If the return is due to the buyer's reasons, and the returned/exchanged goods are guaranteed to be undamaged and do not affect secondary sales, the buyer shall bear the round-trip freight for the return/exchange. If the return/exchange is caused by product quality problems, the round-trip freight shall be borne by Livestream Mall Official Store, but the buyer shall prepay the freight first. After the customer service of Livestr Mall receives the returned goods and confirms they are correct, the freight for the returned/exchanged goods will be transferred to the buyer's account.
Return Submission Method:
Online Application: Enter "My Livestream Mall" - "Transactions (Order List)", select the transaction, click "Refund/Return & Exchange", and submit the return/exchange application; Special Agreement: Since products are shipped directly from manufacturers, you must contact online customer service to confirm before returning, and confirm the recipient's name, address, phone number and contact person for return/exchange to avoid unnecessary losses caused by lost goods.
If the goods are lost due to incorrect address, phone number or recipient information filled in by the buyer on the waybill when returning/exchanging goods, the buyer shall handle it by themselves.
The contact information for Livestream Mall Official Store to receive returned/exchanged goods is as follows:
Recipient Name: Marketing Department No.1, Zhejiang Shuida Network Technology Co., Ltd., China
Recipient Address: Room 2022, Building 3, Wanda Plaza, Keqiao District, Shaoxing City, Zhejiang Province, China
