after-sales serviceOur company's entire product line comes with a one-year warranty, three-month replacement, and one week return One year warranty is valid from the date of purchase. If there are any quality issues with the product during the warranty period, we will provide free warranty for you.
Three month replacement package, within three months from the date of purchase, if the product you purchased has a malfunction within the warranty scope, but the appearance is not damaged or scratched, and does not affect secondary sales, you can replace it with a similar product
Return within one week from the date of purchase. If there are any quality issues with the product, you can choose to return or exchange it; If the exchange is not for legitimate reasons, the shipping cost will be borne by the buyer
If there are quality problems with the product during the warranty period, it can be shipped back by nearby freight; But it must be packaged well The shipping cost will be paid by us for the return, repaired and sent back to the buyer for payment.
We will not provide free warranty for the following situations, but only charge the cost of the accessories
1. The product has exceeded our company's warranty period
2. Non after-sales personnel of our company dismantle or damage the warranty label of our company
3. Other human factors such as LCD screen leakage, scratches, or natural disasters
Buyers must see:
When the buyer signs for the package, please carefully check if it has been opened, if the packaging is damaged, and if there are any other abnormal situations If the package is opened or damaged only after the courier has left, the courier will not be held responsible So it is essential to conduct a thorough and careful inspection To avoid causing losses
